Privacy Policy - Guest house Asar, Ust-Kamenogorsk
-
RULES FOR ONLINE ROOM (SERVICE) RESERVATIONS
PRIVACY POLICY AND USE OF COOKIES IN THE BOOKING SERVICE
EXELY BOOKING ENGINE
Effective date/last update: November 5, 2024
GENERAL PROVISIONS
HOTEL SALES WIZARD LLC FE (“EXELY,” “we,” “our,” or “us”), acting as a personal data processor, has prepared this Privacy Policy (hereinafter “Policy”) to explain how we collect, use, transfer, and protect your information when you book Rooms (Services) at the Hotel using the EXELY BOOKING ENGINE (“System”) booking service.
LLP “TRIUMFCOM”, 220440032631, 10-41, Kanipa Bitibayeva str., Ust-Kamenogorsk, 070002, Republic of Kazakhstan, tel.: +7 705 798 68 18, e-mail: triumfcom2022@gmail.com, (“Hotel”) is the Operator (Controller) of your personal data in accordance with the definition used in the applicable legislation on the protection of personal data. It is important that you read this Policy and are aware of why and how we process your Personal Data when you book Rooms (Services) using this System.
This Policy applies when booking Rooms (Services) through the System. This Policy is guided by the principles and provisions of Regulation (EU) 2016/679 “General Data Protection Regulation” and applicable data protection laws.
Terms and definitions:
“Rooms (Services)” means the accommodation services provided to you by the Hotel and other services governed by applicable local laws.
“Personal Data” means any information relating to an identified or identifiable natural person. This may include names, addresses, telephone numbers, email addresses, and any other information relating to a natural person or a combination of information that can be used to identify a person.
“Processing” means any use of Personal Data, including its transfer, collection, recording, storage, use, analysis, combination, disclosure, or deletion.
By booking Rooms (Services) through the System and/or providing us with your Personal Data, you acknowledge that you have read and consent to the use of your Personal Data as described in this Policy.
WHAT PERSONAL DATA DO WE COLLECT?
We may collect and process various types of Personal Data in the course of providing services through the use of the System. Such Personal Data may include, without limitation:
Personal Data Provided by You
Through the following means:
Booking Rooms (Services) using the System
Registering in the System
Updating or modifying a booking using the System
Receiving support
Registering to receive messages from us
Communicating with our representatives
In the course of the interaction described above, we collect the following Personal Data:
Personal Information: name, email address, phone number, nationality, gender, date of birth, place of residence, address, country of residence, government-issued identification documents and/or their numbers, and other identifying information.
Booking Data: username and password, loyalty program identification number and details, payment information, guest profiles, booking history, and other data related to the booking of Rooms (Services).
Technical Information: IP address, device identifier, browser type, operating system, and other technical information about your device and interaction with our System.
Communication Information: correspondence, inquiries, and feedback provided by you.
If required by applicable data protection laws, we will obtain your consent prior to processing your Personal Data for direct marketing purposes. Failure to provide such consent may prevent us from fulfilling essential obligations and could hinder our ability to provide the requested services. You are expected to have obtained the necessary consent from any guests whose Personal Data you provide to us and to have authorized us to use such Personal Data in accordance with this Policy.
We collect and process Personal Data of minors only with the consent of their parents or other legal guardians. Otherwise, we are obligated to delete the Personal Data of minors. By booking Rooms (Services) using the System and/or providing us with your Personal Data, you consent to such procedures and confirm compliance with regulatory requirements.
Obtained from Third Parties
We also collect certain Personal Data from our authorized affiliates, partners, distributors, and other third parties, either directly or through technologies such as cookies.
Such Personal Data may include the following:
Identifiers: such as your name, email address, phone number, country of residence, gender, date of birth, nationality, address, company name, country of residence, username and password, social media account, and other identifying information.
Protected Characteristics: such as your gender, age, and other protected Personal Data under applicable law.
Financial Information: which may include bank or credit card numbers and other financial data.
Audio, Electronic, Visual, and Other Similar Information: including your photographs or IP address.
This information is intended to update and enhance the accuracy of our data in the event of any changes to your Personal Data or updates to bookings at the Accommodation facilities where you book Rooms (Services), as well as for other purposes described in this Policy.
Automatically Collected by the System
When you book Rooms (Services) using our System, we may use cookies and other similar technologies to automatically collect the following information:
Identifiers: such as your name, email address, phone number, country of residence, gender, date of birth, nationality, address, country of residence, username and password, social media account, booking number, loyalty program identification number, booking status, check-in and check-out dates, date and time of booking, and all other information related to the booking, as well as your computer’s Internet Protocol (IP) address, operating system and browser type, general geographic location, and other persistent identifiers.
Internet and Other Electronic Activity Information: including pages you visit within the System, links and advertisements you view, search terms you enter, the Uniform Resource Locator (URL) of any website you link to, and the amount of time spent on a webpage. This information is also used for the operation, maintenance, and support of our System.
THIRD-PARTY LINKS
For your convenience, the System may contain links to other third-party websites (such as advertisements or links to the websites and services of our partners, advertisers, or other third parties).
We do not control and are not responsible for the privacy practices of such third parties. After leaving the System or following a third-party link, we recommend reviewing their privacy policies to understand how these third parties collect and process your Personal Data.
OUR PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
OUR PURPOSE
OUR LEGAL BASIS
We strive for the continuous improvement of our Services and Customer Support.
Processing is necessary for the legitimate interests of EXELY in the course of fulfilling our obligations to the Hotels, updating our data, and analyzing your use of our services.
The Personal Data you provide helps us to deliver the services you request and respond to your inquiries with Customer Support.
We aim to engage with you and, where necessary, verify your identity.
Processing is necessary for the legitimate interests of EXELY. Upon your consent, Hotels may use your Personal Data to communicate with you regarding the details of your booking, request feedback, and provide updates and promotional news.
To modify your preferences, please refer to the section “How to Manage Your Personal Data.”
We aim to ensure the security of our System.
Processing is necessary for the legitimate interests of EXELY.
We may use your Personal Data to protect the security and integrity of our System against fraud and other prohibited or unlawful activities.
We aim to establish business relationships and share promotional offers and marketing communications.
Processing is necessary for the legitimate interests of EXELY. For marketing communications, we require your consent, which you may withdraw at any time.
Other Purposes of Disclosure
Processing is necessary for the legitimate interests related to your booking. We may use your Personal Data to protect the vital interests of guests, comply with legal procedures, or for other purposes.
HOW WE USE YOUR PERSONAL DATA
We may use your Personal Data for various purposes, including, but not limited to, the following:
Providing and improving our services.
Addressing your inquiries and issues related to online bookings.
Communicating with you to verify your information and booking details, as well as for any other matters concerning your booking.
Sending you business news and promotional materials.
Processing payments related to your booking.
Evaluating and enhancing your experience.
Monitoring and ensuring the security of our systems.
Analytics and improvements.
Compliance with legal and regulatory requirements.
The Hotel or EXELY Service may contact you via email, phone, SMS, WhatsApp, Viber, or through social media (such as Facebook) for the following purposes:
To verify your information or booking details;
To notify you of an incomplete booking;
To notify you of an upcoming booking a few days prior to check-in;
After your departure, to send you promotional offers from the Hotel for potential future bookings;
To request your feedback on the Hotel;
To ask you to provide feedback regarding the online booking service;
To offer you visa support, airport transfer services, or flight services;
To invite you to participate in hotel market research.
TRANSFER OF YOUR DATA
We do not disclose your Personal Data to third parties except where required by law, to provide services on our behalf, or to achieve the business purposes outlined below:
Hotels
Our partners enter into agreements with the Hotels where you book your Room (Services). Your Personal Data is transferred to such Hotels to provide the services you requested as part of your Room (Services) booking. As Data Processors, we process your Personal Data strictly in accordance with the instructions of these Hotels and solely for the purpose of fulfilling contractual obligations.
Service Providers, Partners, and Affiliates
We engage service providers and partners to assist with business operations and the delivery of services when you access our System. We specify in contracts that they may access your Personal Data only for the purpose of providing such services. These partners may provide advertising services, process secure payments, deliver technical services, manage customer relationships, analyze website traffic, provide translation or visa support services, send newsletters or surveys, maintain email or messaging services, administer polls and votes, and analyze information. Some of our service providers or partners may engage their own service providers or business partners to provide us with additional assistance. We may also use and disclose certain Personal Data to our affiliates, representatives, and authorized personnel for any purposes permitted by law.
In such cases, the recipient of Personal Data may not store, use, or disclose the Personal Data for any purpose other than the specific purpose of performing such business tasks on our behalf, as provided in this Policy and the privacy provisions in contracts.
Where Required by Law
We may disclose your Personal Data to law enforcement agencies, courts, other governmental authorities, or other third parties where necessary to comply with legal obligations or otherwise to protect our rights or the rights of any third party.
The following categories of your Personal Data (as described above) may be disclosed to these parties:
Identifiers;
Commercial information;
Geolocation data;
Information about Internet or other electronic activity;
Audio, electronic, visual, or other similar information;
Professional information; and
Contact information.
If you wish to obtain a list of these third parties, please contact us using the contact information provided below.
CROSS-BORDER TRANSFER
EXELY provides services worldwide. We may transfer your Personal Data to EXELY affiliates or third parties located globally for the purposes set out in this Policy. The cross-border transfer of your Personal Data is essential for the effectiveness of our services. We ensure that such transfers are conducted in accordance with applicable data protection laws.
Your Personal Data may be transferred to computers located outside your region, state, country, or other governmental jurisdiction, where data protection laws may differ. When transferring data abroad, we take appropriate measures to comply with applicable data protection laws in connection with such transfers.
Some countries have been recognized by the European Commission as providing an adequate level of data protection under the standards of the European Economic Area. In other cases, EXELY adopts Standard Contractual Clauses and, where required, additional safeguards regarding cross-border data recipients.
In some cases, courts, law enforcement, regulatory authorities, or security agencies in such other countries may have the right to access your Personal Data.
If you wish to obtain a list of these third parties and details related to the transfer of your Personal Data, please contact us using the contact information provided below.
By booking Rooms (Services) using our System and/or providing us with your Personal Data, you understand and agree that we may transfer your Personal Data globally.
HOW WE USE COOKIES
Cookies are small text files that are sent to and stored in your web browser when you visit our System. They are unique to your account or browser. These cookies may be first-party or third-party. The section “How We Use Cookies” explains the process of configuring cookies. It is important to note that completely disabling cookies and similar technologies may potentially disrupt your use of the System, resulting in unforeseen issues with certain features.
Types of Cookies
Session cookies exist only while your browser is open and are automatically deleted when it is closed. Persistent cookies are stored until you or your browser delete them or they expire.
Cookies are also classified as first-party and third-party cookies.
First-party cookies are created and stored on your device by the website you are visiting. They are typically used to facilitate user experience and some essential website functions. Third-party cookies are created and stored on your device by websites other than the one you are visiting. These cookies are created when you visit a website that includes elements from other sites, such as third-party images or advertisements.
By themselves, cookies do not personally identify you. They identify your browser.
We use cookies for the following purposes:
To ensure the proper provision of our services;
To prevent fraud and violations of our terms of service;
To understand the behavior of our visitors, allowing us to remember your preferences and settings;
To analyze and improve our services.
You have the option to decline specific cookies by adjusting your cookie settings in your web browser. However, please note that this choice may affect the availability of certain features of our System.
SECURITY OF YOUR PERSONAL DATA
We are deeply committed to the security of your Personal Data and have implemented both technical and organizational measures to protect it. These security measures include encryption, access controls, regular security assessments, and comprehensive employee training in accordance with data protection protocols.
In our efforts to ensure the security, confidentiality, and integrity of Personal Data, we apply various physical, administrative, and technical security measures. It is important to note that no method of transmission or storage can guarantee complete security, and we cannot assert that our network or systems will never encounter potential breaches. However, we take reasonable precautions to protect your Personal Data from risks such as loss, unauthorized interference, unauthorized access, or disclosure.
HOW LONG WE KEEP YOUR PERSONAL DATA
We retain your Personal Data for as long as necessary to provide the services you request and for other legal obligations or legitimate business purposes, such as ensuring compliance with our contracts, maintaining the security of our services, business, and System, responding to legal claims, safeguarding and enforcing our legal rights, or resolving disputes.
ACCESS AND CONTROL OF YOUR PERSONAL DATA
You can manage your Personal Data on the “Modify Booking” page in your booking confirmation email. For any other inquiries, you may contact us at: privacy@exely.com.
You may choose the type of communications you wish to receive from us. Please note that we may be legally required to retain certain data in cases where it is necessary to verify your identity using the Personal Data we hold. This is essential to ensure that we can locate the appropriate data and that your Personal Data is not disclosed to any person who is not authorized to receive it.
Depending on your location and in accordance with applicable data protection laws, you may have the following rights:
Right of access: This allows you to obtain a copy of your data.
Right to withdraw consent.
Right to opt out of receiving our electronic communications.
Right to erasure/deletion: Allows you to request that we delete or remove your data only if we have no legal basis to continue processing it.
Right to object to processing: You have the right to request that we cease processing your Personal Data and/or sending you marketing communications.
Right to rectification: Allows you to request correction or amendment of any incomplete or inaccurate information about you.
Right to restrict processing.
Right to lodge a complaint with your local data protection authority.
METHOD OF EXERCISING YOUR RIGHTS
To exercise your rights under this Policy, please contact us at: privacy@exely.com.
Please provide your identifying information and specify your request. We will use information from your online booking to verify your identity. We will only ask for the Personal Data that you have provided to us. Please note that we may record your communications to assist in addressing any issues you raise.
We make commercially reasonable efforts to delete your Personal Data as necessary, but we retain records required to comply with governmental authorities or applicable federal, regional, or local laws. We will retain Personal Data for as long as necessary to fulfill the purposes or legitimate interests described above in the conduct of business, as well as to meet other legal requirements, such as compliance with service agreements, ensuring service security, or resolving disputes.
AMENDMENTS TO THIS PRIVACY POLICY
We may periodically update this Privacy Policy. Any changes will be posted on this page with an updated “Effective Date.”
In the event of any changes to this Policy that significantly alter the way your Personal Data is processed, we will notify you through our System or by other means in accordance with applicable data protection laws. By continuing to use our services without providing consent to or opting out of such changes, you are deemed to have agreed to these changes through your actions.
We recommend that you periodically review the most current version of our Policy to stay informed about how we help protect the Personal Data we collect. You acknowledge and agree that it is your responsibility to periodically review this Policy and any updates thereto.
Contacts
If you have any questions regarding this Policy or wish to exercise your rights, please contact us by email or at the following address: Republic of Uzbekistan, Tashkent, Mirabad District, Movarounnaxr MFY, Istiqbol ko'chasi, 34-uy, or privacy@exely.com.
We value your privacy and your rights as a data subject. Therefore, we have appointed the Prighter group and its local partners as our Data Privacy Representative and point of contact for the following region: the European Union (EU). Prighter provides you with a simple way to exercise your privacy-related rights (e.g., requests for access or deletion of personal data). If you wish to contact us through our representative, Prighter, or exercise your data subject rights, please visit: https://prighter.com/q/16370082906.
EXELY representative in the APAC region: HOSPITALITY SALES INNOVATIONS PTE. LTD., registration number 202144399G, legal address: 10 ANSON ROAD #20-05 INTERNATIONAL PLAZA SINGAPORE (079903), email: privacy@exely.sg.
LLP “TRIUMFCOM”, 220440032631, 10-41, Kanipa Bitibayeva str., Ust-Kamenogorsk, 070002, Republic of Kazakhstan, tel.: +7 705 798 68 18, e-mail: triumfcom2022@gmail.com – the controller (operator) of your personal data as determined by applicable data protection laws.
By booking Rooms (Services) through the System and/or providing us with your Personal Data, you acknowledge that you have read and understood this Policy and consent to the actions described herein.
-
PRIVACY AND COOKIE POLICY FOR THE BOOKING SERVICE
EXELY BOOKING ENGINE
Effective Date / Last Updated: 05.11.2024
GENERAL PROVISIONS
“HOTEL SALES WIZARD” LLC FE (“EXELY”, “We”, “our” or “us”), acting as a data processor, has prepared this Privacy Policy (the “Policy”) to explain how we collect, use, transfer, and protect your information when you book Rooms (Services) at a Hotel using the EXELY BOOKING ENGINE booking service (the “System”).
LLP “TRIUMFCOM”, 220440032631, 10-41, Kanipa Bitibayeva str., Ust-Kamenogorsk, 070002, Republic of Kazakhstan, tel.: +7 705 798 68 18, e-mail: triumfcom2022@gmail.com
(“Hotel”) is the Data Controller of your personal data as defined under applicable data protection legislation. It is important that you read this Policy and understand how and for what purposes we process your Personal Data when booking Rooms (Services) through this System.
This Policy applies to the booking of Rooms (Services) via the System. It is guided by the principles and provisions of Regulation (EU) 2016/679 (“General Data Protection Regulation” or “GDPR”), as well as by applicable data protection laws.
Definitions:
“Rooms (Services)” refer to the accommodation services provided to you by the Hotel, as well as any other services governed by applicable local laws.
“Personal Data” means any information relating to an identified or identifiable natural person. This may include names, addresses, phone numbers, email addresses, and any other information about an individual, or any combination of information that can be used to identify a person.
“Processing” means any use of Personal Data, including its collection, recording, storage, use, analysis, combination, disclosure, transfer, or deletion.
By booking Rooms (Services) through the System and/or providing us with your Personal Data, you acknowledge that you have read and consented to the use of your Personal Data as described in this Policy.
WHAT PERSONAL DATA DO WE COLLECT?
We may collect and process various types of Personal Data in the course of providing services through the System. Such Personal Data may include, without limitation:
Personal Data You Provide
We collect Personal Data from you through the following means:
Booking Rooms (Services) via the System
Registration in the System
Updating or modifying a booking through the System
Requesting support
Signing up to receive messages from us
Communicating with our representatives
In the course of the above interactions, we collect the following Personal Data:
Personal information: name, email address, phone number, nationality, gender, date of birth, place of residence, address, country of residence, government-issued identification and/or its number, and other identifying information.
Booking data: username and password, loyalty program identification number and details, payment information, guest profiles, booking history, and other information related to the booking of Rooms (Services).
Technical information: IP address, device identifier, browser type, operating system, and other technical details about your device and interaction with our System.
Communication information: correspondence, inquiries, and feedback provided by you.
If required by applicable data protection laws, we will obtain your consent prior to processing your Personal Data for direct marketing purposes. Refusal to provide such consent may prevent us from fulfilling essential obligations and could hinder our ability to provide the requested services in the future. You are expected, prior to submitting the Personal Data of your guests to us, to have obtained the necessary consent from such individuals to provide their Personal Data to us and to have authorized us to use such Personal Data in accordance with this Policy.
We collect and process Personal Data of minors only with the consent of their parents or other legal representatives. Otherwise, we are required to delete the Personal Data of minors. By booking Rooms (Services) through the System and/or providing us with your Personal Data, you consent to these procedures and confirm compliance with applicable regulatory requirements.
Data Obtained from Third Parties
We may also collect certain Personal Data from our authorized affiliates, partners, distributors, and other third parties, either directly or through technologies such as cookies.
Personal Data may include the following:
Identifiers, such as your name, email address, phone number, country of residence, gender, date of birth, nationality, address, company name, country of tax residence, username and password, social media account, and other identifying information.
Protected characteristics, such as your gender, age, and other protected Personal Data under applicable law.
Financial information, which may include bank or credit card numbers and other financial data.
Audio, electronic, visual, or other similar information, including your photographs or IP address.
This information is intended to update and enhance the accuracy of our records in case of any changes to your Personal Data or updates to bookings at the Accommodation Facilities where you reserve Rooms (Services), as well as for other purposes described in this Policy.
Data Automatically Collected by the System
When you book Rooms (Services) using our System, we may use cookies and other similar technologies to automatically collect the following information:
Identifiers, such as your name, email address, phone number, country of residence, gender, date of birth, nationality, address, country of tax residence, username and password, social media account, booking number, loyalty program ID, booking status, check-in and check-out dates, booking date and time, and all other information related to your booking, as well as your computer’s Internet Protocol (IP) address, operating system, browser type, general geographic location, and other persistent identifiers.
Information about your online activity and other electronic activity, including pages visited within the System, links and advertisements viewed, search terms entered, the Uniform Resource Locator (URL) of any linked website, and the amount of time spent on each web page. This information is also used for the operation, maintenance, and management of our System.
Third-Party Links
For your convenience, the System may contain links to other third-party websites (such as advertisements or links to the websites and services of our partners, advertisers, or other third parties).
We do not control and are not responsible for the privacy practices of such third parties. After leaving the System or clicking on a third-party link, we recommend reviewing their privacy policy to understand how these third parties collect and process your Personal Data.
OUR PURPOSE AND LEGAL BASIS FOR PROCESSING YOUR PERSONAL DATA
OUR PURPOSE
OUR LEGAL BASIS
We strive to continuously improve our services and customer support.
Processing is necessary to fulfill Exely’s legitimate interests in carrying out our obligations to hotels, updating our data, and analyzing your use of our services.
The personal data you provide helps us deliver the requested services and respond to your customer support inquiries.
We aim to engage with you and, when necessary, verify your identity.
Processing is necessary to pursue Exely’s legitimate interests. If you provide consent, hotels may use your personal data to communicate with you regarding your booking details, request feedback, and provide updates and promotional information.
To change your preferences, see the section “How to Manage Your Personal Data.”
We also aim to ensure the security of our system. Processing is necessary to protect Exely’s legitimate interests.
We may use your personal data to protect the security and integrity of our system from fraud and other prohibited or unlawful activities.
We aim to build business relationships and share promotional offers and marketing communications. Processing is necessary to pursue Exely’s legitimate interests. For marketing communications, your consent is required, which you may withdraw at any time.
Other disclosure purposes: Processing is necessary to pursue legitimate interests in connection with your booking. We may use your personal data to protect the vital interests of guests, comply with legal procedures, or for other purposes.
HOW WE USE YOUR PERSONAL DATA
We may use your personal data for various purposes, including but not limited to:
Providing and improving our services.
Resolving your questions and issues related to online bookings.
Communicating with you to confirm your data and booking details, as well as any other matters regarding your booking.
Sending you business news and promotional materials.
Processing payments related to your booking.
Evaluating and enhancing your experience.
Monitoring and ensuring the security of our systems.
Performing analytics and improvements.
Complying with legal and regulatory requirements.
The Hotel or the EXELY service may contact you via email, phone, SMS, WhatsApp, Viber, or social media (such as Facebook) for the following purposes:
To confirm your personal data or booking details.
To notify you of an incomplete booking.
To inform you about an upcoming booking a few days before check-in.
To send you promotional offers from the Hotel after your departure for potential future bookings.
To request your feedback about the Hotel.
To ask you to leave a review regarding the online booking service.
To offer visa support, airport transfers, or flight services.
To invite you to participate in hospitality market research.
TRANSFER OF YOUR DATA
We do not disclose your Personal Data to third parties, except when required by law, to provide services on our behalf, or to achieve the business purposes outlined below:
Hotels
Our partners enter into agreements with the Hotels where you book your Room(s)/Service(s). Your Personal Data is shared with these Hotels to provide the services you requested as part of your booking. As Data Processors, we process your Personal Data strictly in accordance with the instructions of these Hotels and solely for the purpose of fulfilling contractual obligations.Service Providers, Partners, and Affiliates
We engage service providers and partners to assist with business operations and service delivery when you access our System. Our agreements specify that they may access your Personal Data only for the purpose of providing such services. These partners may provide advertising services, process secure payments, provide technical support, manage customer relationships, analyze website traffic, offer translation or visa support services, send newsletters or surveys, maintain email or messaging services, administer polls and voting, and analyze information. Some of our service providers or partners may involve their own service providers or business partners to provide additional support. We may also use and disclose certain Personal Data to our affiliates, representatives, and authorized personnel for any purposes permitted by law.In such cases, the recipient of Personal Data may not store, use, or disclose Personal Data for any purpose other than the specific purpose of performing such business tasks on our behalf, as set forth in this Policy and the privacy provisions of the agreements.
As Required by Law
We may disclose your Personal Data to law enforcement authorities, courts, other government bodies, or third parties when necessary to comply with legal obligations or otherwise to protect our rights or the rights of any third party.
The following categories of your Personal Data (as described above) may be shared with these parties:
Identification Data;
Business Information;
Geolocation Data;
Internet or other electronic activity information;
Audio, electronic, visual, or other similar information;
Professional Information; and
Contact Details.
If you wish to obtain a list of these third parties, please contact us using the information provided below.
CROSS-BORDER TRANSFER
EXELY provides services worldwide. We may transfer your Personal Data to EXELY affiliates or third parties located around the world for purposes set forth in this Policy. Transferring your Personal Data globally is essential for the efficiency of our services. We ensure that we comply with applicable data protection laws.
Your Personal Data may be transferred to computers located outside your region, area, country, or other jurisdiction where data protection laws may differ. When transferring data abroad, we take appropriate measures to comply with applicable data protection laws in connection with such transfers.
Some countries are recognized by the European Commission as providing an adequate level of data protection according to European Economic Area standards. In other cases, EXELY adopts Standard Contractual Clauses and, if required, additional safeguards for cross-border recipients of data.
In certain cases, courts, law enforcement, regulatory authorities, or security agencies in such other countries may have the right to access your Personal Data.
If you wish to obtain a list of these third parties and details related to the transfer of your Personal Data, please contact us using the information provided below.
By booking Rooms (Services) using our System and/or providing us with your Personal Data, you understand and agree that we may transfer your Personal Data worldwide.
HOW WE USE COOKIES
Cookies are small text files that are sent to and stored in your web browser when you visit our System. They are unique to your account or browser. These cookies can be either first-party or third-party. The section “How We Use Cookies” explains the cookie configuration process. It is important to note that completely disabling cookies and similar technologies may potentially disrupt your user experience in the System, causing unexpected issues with some features.
Types of Cookies
Session cookies exist only for the duration of your browser session and are automatically deleted once you close your browser. Persistent cookies remain stored until you or your browser delete them, or until they expire.
Such cookies are also classified as first-party and third-party cookies.
First-party cookies are created and placed on your device by the website you are visiting. They are typically used to enhance the user experience and to enable certain essential website functions. Third-party cookies, during use, are created and placed on your device by websites other than the one you are visiting. These cookies are generated when you visit a website that incorporates elements from other websites, such as third-party images or advertising.
Cookies, by themselves, do not identify you personally. They identify your browser.
Professional legal-style translation:
We use cookies for the following purposes:
To ensure the proper provision of our services
To prevent fraud and violations of the Terms of Service
To understand the behavior of our visitors, enabling us to remember your preferences and settings
To analyze and improve our services
You may choose to reject certain cookies by adjusting the cookie settings in your web browser. Please note, however, that such choices may affect the availability of certain features of our System.
SECURITY OF YOUR PERSONAL DATAWe are deeply committed to ensuring the security of your Personal Data and have implemented both technical and organizational measures to protect it. These safeguards include encryption, access controls, regular security assessments, and comprehensive employee training in accordance with data protection protocols.
In our efforts to ensure the security, confidentiality, and integrity of Personal Data, we apply various physical, administrative, and technical security measures. It is important to note that no method of data transmission or storage can guarantee absolute security, and we cannot represent that our network or systems will never be subject to potential breaches. However, we take reasonable precautions to protect your Personal Data against risks such as loss, unauthorized interference, unauthorized access, or disclosure.
HOW LONG DO WE RETAIN YOUR PERSONAL DATA?
We retain your Personal Data for as long as necessary to provide the services you request and to fulfill other legal obligations or legitimate business purposes, such as ensuring compliance with our contracts, maintaining the security of our services, business, and System, responding to legal claims, establishing and defending our legal rights, or resolving disputes.
ACCESS TO AND CONTROL OVER YOUR PERSONAL DATA
You may manage your Personal Data via the “Modify Booking” page in your booking confirmation email. For any other inquiries, you may contact us at the following email address: privacy@exely.com.
You may choose the type of communications you wish to receive from us. Please note that we may be subject to a legal obligation to retain certain data where it is necessary to verify your identity using the Personal Data we hold. This is required in order to locate the relevant data and to ensure that your Personal Data is not disclosed to any person who is not authorized to receive it.
Depending on your location and in accordance with applicable data protection laws, you may have the following rights:
Right of Access: Allows you to obtain a copy of your data.
Right to Withdraw Consent.
Right to Opt Out of Receiving Our Electronic Communications.
Right to Erasure/Deletion: Allows you to request that we delete or destroy your data only where we have no legitimate reason to continue processing it.
Right to Object to Processing: You have the right to request that we cease processing your Personal Data and/or stop sending you marketing communications.
Right to Rectification/Correction: Allows you to request that we correct or amend any incomplete or inaccurate information about you.
Right to Restrict Processing.
Right to Lodge a Complaint with a Local Data Protection Authority.How to Exercise Your Rights
To exercise your rights under this Policy, please contact us by email at privacy@exely.com.
Please provide your identifying details and specify your request. We will use information related to your online booking to verify your identity. We will request only those Personal Data that you have previously provided to us. Please note that we may keep a record of your communications in order to assist in resolving any issues you raise.
We make commercially reasonable efforts to delete your Personal Data as required; however, we retain records necessary to comply with governmental requirements or applicable federal, regional, or local laws. We will retain Personal Data for as long as necessary to fulfill the purposes or legitimate business interests outlined above, as well as to meet other legal requirements, such as compliance with service agreements, ensuring the security of our services, or resolving disputes.
Changes to This Privacy Policy
We reserve the right to amend this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Effective Date.”
If any changes are made to this Policy that materially affect how your Personal Data is processed, we will notify you through our System or by other means, as required by applicable data protection laws. By continuing to use our services without objecting to or declining such changes, you indicate your acceptance of those changes through your conduct.
We recommend that you periodically review the most current version of this Policy to stay informed about how we help protect the Personal Data we collect. You acknowledge and agree that you are responsible for regularly reviewing this Policy and any updates.
Contact Information
If you have any questions regarding this Policy or wish to exercise your rights, please contact us at:
Republic of Uzbekistan, Tashkent city, Mirabad District, Movarounnaxr MFY, Istiqbol Street, 34,
or by email at privacy@exely.com.We value your privacy and your rights as a data subject. Accordingly, we have appointed Prighter, together with its local partners, as our privacy representative and your point of contact for the following regions: the European Union (EU). Prighter provides you with an easy way to exercise your privacy-related rights (such as requests for access to or deletion of Personal Data). If you wish to contact us through our representative, Prighter, or to exercise your data subject rights, please visit the following website:
https://prighter.com/q/16370082906EXELY Representative in the APAC Region:
HOSPITALITY SALES INNOVATIONS PTE. LTD., Registration No. 202144399G,
Registered office: 10 Anson Road, #20-05 International Plaza, Singapore 079903,
Email: privacy@exely.sg.LLP “TRIUMFCOM”, 220440032631, 10-41, Kanipa Bitibayeva str., Ust-Kamenogorsk, 070002, Republic of Kazakhstan, tel.: +7 705 798 68 18, e-mail: triumfcom2022@gmail.com, acting as the controller (operator) of your Personal Data as defined by applicable data protection laws.
By booking Rooms (Services) through the System and/or by providing us with your Personal Data, you acknowledge that you have read and understood this Policy and consent to the actions described herein.